Shipping Policy

Thank you for shopping with us! Here at Perazen, we strive to provide a seamless and enjoyable shopping experience for all our customers. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

Order Processing:

  • All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
  • You will receive a confirmation email once your order has been processed and shipped.

Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer several shipping options depending on your location. Delivery times vary based on the shipping method chosen.
  • Estimated delivery times:
    • Standard Shipping: 7-14 business days
    • International Shipping: 7-14 business days (may vary depending on customs processing times)

Tracking Information:

  • Once your order has shipped, a tracking number will be provided via email. You can track your package using the link provided in the email.

Shipping Restrictions:

  • Please note that we do not ship to PO Boxes.

Lost or Stolen Packages:

  • Perazen is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

International Shipping:

  • Customs and import duties may be applied to orders when your shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country. Contact your local customs office for details.

Order Cancellations:

  • We aim to ship your order as quickly as possible. Therefore, once an order is submitted, it cannot be cancelled or modified. Please review your order carefully before placing it.

Returns and Exchanges:

  • Please refer to our Returns & Exchanges Policy for details on returning or exchanging items purchased from Perazen.

Contact Us:

  • If you have any questions about our shipping policy, please contact us at Perazen@yahoo.com

Policy Updates:

  • Perazen reserves the right to modify or update this shipping policy at any time without prior notice. Any changes will be reflected on this page.

By placing an order with Perazen, you agree to the terms outlined in our shipping policy.